CMSupport

Help desk / ticket system for Joomla!

CMSupport

CMSupport is a simple support ticket/help desk component for Joomla! developed by CMExt Team.

CMSupport provides basic features of a help desk system:

Front–end:

  • Customer: submit a ticket, post a new message in a ticket
  •  Staff: manage ticket information, reply to customer

Back-end:

  •  Administrator: manage ticket information, delete message, reply to customer

Notification mail:

  • Customer receives notification mail when staff replies to his/her ticket
  • Staff receives notification mail when there is a new ticket a message sent from customer